Billing Terms and Conditions
Ouruv Payment Policy
1. Accepted Payment Methods
At Ouruv, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
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Credit and Debit Cards: American Express, Diners Club, Discover, Maestro, Mastercard, UnionPay, Visa
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Digital Wallets: Apple Pay, Google Pay
All payments are processed in British Pounds Sterling (GBP).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Ouruv are in British Pounds Sterling (GBP).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- Ouruv uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund and Return Policy.
- Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@ouruv.com
6. Fraud Prevention
- Ouruv reserves the right to cancel or hold any order suspected of fraud orunauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Us
For More Information:
Questions?
Visit our FAQs page or contact our customer services. https://ouruv.com/pages/frequently-asked-questions
Contact Information:
Business name: Ouruv
Address: The Print Rooms, 164-180 Union St, London, Greater London, SE1 0LH, United Kingdom
E-Mail: support@ouruv.com
Contact Form: https://ouruv.com/pages/contact
Phone: +447418311452
Customer service: Monday to Friday between 9:00 am to 5:00 pm (GMT)
We aim to respond to your queries quickly and efficiently, usually within 24 hours.